Hi good day,
I would like to check on how to solve this problem.
Device name DESKTOP-QP2VLTO
Processor Intel (R) Core (TM) i3-2100 CPU @ 3.10GHz 3.10 GHz
Installed RAM 4.00 GB
System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display
I disabled the windows defender and any antivirus that might block the app. Please help Thank you so much.
投稿に新しいコメントが追加されましたら通知を送信します。
コメント4
업데이트 된 답글입니다.
るんるん
（I can't make voice or video calls.）
https://help.worksmobile.com/jp/message/voice-video-call/cannot-use-free-call/
PC版、モバイル版アプリを正常に利用できない(ワンクリック診断)
（PC and mobile apps are not available properly）
https://help.worksmobile.com/jp/topic/shoot-troubles/mobile-app-or-pc-app-is-not-working-normally/
↑
I'm sorry.
I can't find the English manual.
Voice and video calls
https://guide.worksmobile.com/jp/en/message/message-guide/voice-video-call/
2021.04.27
업데이트 된 답글입니다.
BoriborRoei Harris 投稿者
Edition Windows 10 Pro N
Version 20H2
Installed on 3/1/2021
OS build 19042.928
Experience Windows Feature Experience Pack 120.2212.551.0
2021.04.27
업데이트 된 답글입니다.
るんるん
2021.04.27
업데이트 된 답글입니다.
るんるん
Maybe I can search for error messages in Japanese.
2021.04.27
まだ、解決できませんか？
今すぐ実際に使用しているLINE WORKSユーザーに質問してみましょう。